What We Collect and Why
When you open an account, we collect the details you provide — name, contact information, and payment method details such as your bKash, Nagad, or Rocket wallet number. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. We also
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collect device and session data automatically: your IP address, browser type, and pages visited. This helps us detect unusual login activity and keep your account protected across sessions. We do not sell your personal data to third parties. Payment data tied to bKash, Nagad, and Rocket
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transactions is handled in line with those providers' own security standards, and we retain only what is necessary to process and reconcile your transactions. If you contact our support team, we keep a record of that conversation to resolve follow-up queries. Data retention periods vary by
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data type and are governed by applicable law in your eligible region. You may request a copy of your data or ask us to delete it, subject to legal and operational requirements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.